OSS Online

July, 2004 Volume 1


TO OUR CUSTOMERS:
Todd Benjamin, president and CEO of Rodopi Software discusses the company’s spin-off from Abacus America, latest product offerings and new directions the company is taking. More…


PRODUCTS:

EasyOSS™ is Off to a Strong Start
EasyOSS, the world’s first 100 percent web-based hosted OSS solution, was introduced in May and we’ve already seen strong demand for the service. The reason for EasyOSS’s popularity is that the ASP-hosted service allows service providers the opportunity to use all of Rodopi's features, with no software installations or additional equipment and staff to maintain the system. More…

eCare is Here
Rodopi’s new eCare module enhances service providers’ ability to provide online self-care for one or more Rodopi partitions (MISPs). eCare automates end user inquiries and online tracking. Call center style reporting and user definable departments and queues support customer service and support activities. eCare will be further enhanced in the third quarter by an automated Knowledge Base that will support intelligent auto response, user searchable categories, and discussion forums. For more information, please contact your sales representative at 1-858-227-4867 or at sales@rodopi.com.

New! Rodopi DNA for Domain Name Automation
Our customers have been asking for easy-to-use automated domain name management and we’ve got just what you’re looking for. Rodopi DNA automates the process of registering and maintaining new and existing domain names and provides valuable domain name manageability for service providers. More…

Now Available! New Add-On Modules and Usage Filters
BroadSoft BroadWorks® Module Cisco BTS Usage Filter
Nortel Succession Usage Filter Register.com for Rodopi DNA
Ensim Integration Module Allot AC-1000t Module
Hostopia Integration Module Plesk Integration Module

For more information on new integration modules or usage filters, please contact your sales representative at sales@rodopi.com or call 1-858-227-4867.



PARTNERS

BroadSoft and Rodopi Announce Joint Integration Module
Rodopi and BroadSoft recently released an innovative VoIP provisioning module, which is designed to provide new and existing customers of both companies a flexible and cost effective turnkey solution to support the scalable deployment of BroadSoft’s BroadWorks brand of network communications platform. More…

New Global Telecom Utilizes Rodopi and BroadSoft Applications in New Product Release
New Global Telecom (NGT) announced in May that the company has incorporated Rodopi’s OSS software as part of their 6DegreesIP suite of managed wholesale VoIP services. 6DegreesIP integrates BroadSoft’s BroadWorks communications platform with Rodopi’s back office automation functionality for a turn-key VoIP solution designed for the business and residential markets. More…

Rodopi Releases Motorola Canopy Wireless Integration Solution and Customer Case Study
Rodopi WISP customers will be pleased to learn of the new Motorola Canopy wireless integration solution that will be completed and released at the end of August. The new integration module allows Rodopi customers using Motorola Canopy equipment the ability to provision customers in the Motorola Bandwidth Access Manager. More…

Rodopi and Motorola Canopy have a joint customer in Blue Sky Communications located in American Samoa. Blue Sky has a very unique application in that their Rodopi/Canopy network connects to the Internet via satellite dish which transmits and receives off island. Click here to review the customer case study.

Partnership with Register.com Offers Service Providers Domain Registrar Options
Rodopi announced the availability of a new domain name registration module with Register.com in June. This module, along with those for Tucows and Names4Ever, offer Rodopi Software users a broad range of choices for automated domain name registration. More…

Rodopi Teams Up with Hostopia to Provide Web Hosting Integration Module
Last month, Rodopi and Hostopia teamed up to release a new modular service package that will enable the customers of both companies to seamlessly combine Hostopia’s award-winning hosting services with the flexibility and cost effectiveness of Rodopi’s back office automation solution. More…



EVENTS

Todd Benjamin to Give Presentations at VON and ISPCON
Todd Benjamin, Rodopi’s president and CEO, will give a presentation as part of a panel session during the VON show in Boston at the John B. Hynes Convention Center. The session, titled “Back Office Support Systems”, will take place on Thursday, October 21 from 1 – 2:15 pm. To attend, please visit VON for more information. More…

Also, we will be giving product demonstrations during VON in booth 229. Please stop by to view our newest technology, get answers to your applications questions, or just say “hello”. Show hours are:
  • Monday, October 18, 2004, 6:00pm - 8:00pm
  • Tuesday, October 19, 2004, 10:00am - 4:00pm
  • Wednesday, October 20, 2004, 10:00am - 4:00pm
  • Thursday, October 21, 2004, 10:00am - 2:00pm
Todd will also speak at ISPCON in Santa Clara, CA at the Santa Clara Convention Center. Part of the Business Strategy Track, “Beyond Billing to Integrated OSS” will be presented on Thursday, November 4 at 8:45 – 9:45 am. To attend, please visit ISPCON for more information.

If you have any questions about these sessions, please visit our website


CUSTOMERS

Thanks for Stopping by SUPERCOMM 2004
A special thanks to all Rodopi customers who stopped by to see our booth and talk with our staff during SUPERCOMM 2004 in Chicago last month. It was great to see all of you and we hope to see you at future events.

To read about up coming events, please visit our website.

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